Effective Date: 09/08/2025
WellWork (“we,” “us,” or “our”) is committed to safeguarding your privacy and ensuring a positive experience while using our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us. Please read this policy carefully to understand our views and practices regarding your personal data and how we treat it.
1. Introduction
WellWork operates coworking spaces in Ameerpet, Gachibowli and Banjara Hills, Hyderabad. This Privacy Policy applies to all personal data collected from users, visitors, members, and employees via our website https://wellwork.space, mobile applications, or any other interaction with our services. By using our website or services, you agree to the practices outlined in this policy.
WellWork is part of MPM Group, a corporate entity that is responsible for supporting and guiding WellWork’s business operations. As part of the MPM Group, WellWork benefits from its structural and operational support, but operates independently in providing coworking space services.
2. Types of Data We Collect
We collect several types of information to provide and improve our services. This includes:
Personal Data
- Contact Information: Name, email address, phone number, LinkedIn profile, and other details provided when you fill out forms on our website (e.g., “Schedule a Visit,” “Apply Now,” “Get in Touch”).
- Booking Information: Preferred location (Gachibowli, Ameerpet), workspace type (Hot Desk, Private Office, Meeting Room), and visit date/time.
- Recruitment Information: CV, cover letters, and other details provided when applying for jobs.
- User Communication: Any details you provide when interacting with us through emails, phone calls, or chat widgets (WhatsApp, live chat, etc.).
Technical Data
- Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, pages visited, time spent on the site, and referring URLs.
- Cookies and Tracking Technologies: Cookies and similar tracking technologies (e.g., Google Analytics, Facebook Pixel, Microsoft Clarity) to collect data on user behavior, preferences, and browsing activity.
3. How We Use Your Data
We use your personal data for the following purposes:
- Providing Services: To schedule your visits, provide coworking space services, and respond to your enquiries and bookings.
- Marketing and Communication: To send newsletters, offers, promotions, and updates about WellWork’s events, services, and special deals. You can opt out of marketing communications at any time by clicking the unsubscribe link in the emails or contacting us directly.
- Job Applications: To process your job applications and communicate with you about recruitment opportunities, as well as to assess your suitability for roles within WellWork.
- Website Improvement: To enhance and personalize your experience on our website, troubleshoot technical issues, and analyze user behavior to improve the website’s functionality and performance.
- Compliance and Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our agreements.
4. Legal Basis for Data Processing
We process your personal data based on the following legal grounds:
- Consent: When you fill out forms (e.g., “Schedule a Visit,” “Apply Now”), you provide explicit consent to collect and process your data.
- Contractual Necessity: Processing is necessary to fulfill a contract with you, such as booking a workspace, providing services, or processing job applications.
- Legitimate Interests: We process data to improve our services and to communicate offers and events that we believe may be of interest to you.
- Legal Obligations: We may need to process personal data to comply with legal or regulatory requirements.
5. Sharing and Disclosure of Data
We do not sell, rent, or trade your personal data to third parties. However, we may share your data with trusted service providers and partners to help us deliver our services and improve our operations. These include:
- Service Providers: Companies that assist with booking management, payment processing, website hosting, marketing, customer service, and IT support.
- Analytics Providers: Third-party services like Google Analytics, Facebook Pixel, and Microsoft Clarity, which help us track website performance and user behavior.
- Compliance: We may disclose your personal data when required to do so by law or in response to valid legal requests (e.g., government agencies or law enforcement).
We ensure that all third parties are bound by confidentiality agreements and are committed to maintaining the security and privacy of your data.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are small files stored on your device that help us analyze website traffic, improve your user experience, and provide personalized content.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact your experience on our website.
We use the following types of cookies:
- Necessary Cookies: Essential for website functionality, such as page navigation and secure access to areas of the site.
- Performance Cookies: Help us analyze how visitors interact with the site to improve its performance.
- Advertising/Targeting Cookies: Used for tracking user behavior and showing relevant ads based on interests.
7. Information Collected from Interactive Forms
WellWork offers various interactive forms on our website to facilitate communication and service requests. These forms allow you to voluntarily submit personal information, such as your email address, name, and organization, when registering for events, booking coworking spaces, or applying for job opportunities.
All information you submit through these interactive forms is used solely for the purposes for which it is intended. We will not share or disclose your information to third parties, except as necessary to fulfill the purpose of your submission (e.g., processing your job application or responding to an inquiry).
When you voluntarily send us an email or interact with our live chat service, we will keep a record of this information to respond to your queries. You may also be asked to enter your name, email address, or phone number, although you can visit our website anonymously.
By submitting your personal information through our forms, you give us consent to contact you about our services, offers, or other relevant updates via email, SMS, phone, or WhatsApp. This includes contacting you even if your number is on the Do Not Disturb (DND) registry.
8. MPM Group and WellWork’s Vision
WellWork is a part of the MPM Group, a corporate entity that provides strategic and operational support to WellWork. MPM Group has a long history of creating and managing human-centric spaces in various industries, including real estate, design, and coworking. The leadership of Tanisq Mallpani, Director at MPM, ensures that WellWork continues to provide exceptional coworking environments while benefiting from the Group’s legacy and operational strength.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. This includes:
- Enquiry Data: Retained for up to 12 months to follow up on your interest and for analysis.
- Job Application Data: Retained for up to 6 months after the recruitment process is complete unless required by law.
- Cookies and Analytics Data: Retained for a period as necessary for website performance and marketing analysis.
After this period, your data will be securely deleted or anonymized.
10. User Rights
Under applicable data protection laws (e.g., the Digital Personal Data Protection Act 2023 in India, and the General Data Protection Regulation (GDPR) in the EU), you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected.
- Objection to Processing: You may object to our processing of your data if you believe your rights outweigh our legitimate interests.
- Data Portability: You can request to transfer your data to another service provider.
- Withdraw Consent: You may withdraw your consent at any time for processing activities based on consent (e.g., marketing communications).
To exercise your rights, please contact us at info@wellwork.space.
11. Security of Your Data
We take the security of your personal data seriously. We implement reasonable physical, technical, and administrative measures to protect your data from unauthorized access, alteration, or disclosure.
While we strive to protect your personal data, no security measures are completely foolproof. We cannot guarantee the absolute security of your information transmitted to our site, and any transmission is at your own risk.
12. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete that data.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
14. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@wellwork.space
- Phone: +91-9888164999
- Address: 5th Floor, MPM Corporate House, Plot No. 44, Jayabheri Pine Valley, Gachibowli, Hyderabad, Telangana 500032
